contact us

We will be happy to assist with any of your queries that you may have regarding the Okuru Mobile App, Okuru Retailer App and Okuru Retailer Portal.


First port of call - please search our Knowledge Base for your topic of enquiry.

Second port of call - please ask your question on our website chat feature.

Third port of call - please email us your query.

For problems with using the Mobile app - please email customer.care@okuru.app

For problems with Retailer Portal & Retailer app - please email support@okuru.app

For complaints - please email customer.care@okuru.app


Our Customer & Retailer Support Team will do our best to reply as quickly as we can.

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