How can I be sure that my personal and banking details will not be compromised?


As part of our commitment to security and privacy, we would like to provide clarity on our payment process.

  1. Payment Method: Okuru exclusively accepts payments via PayPal. This ensures a seamless and secure transaction experience for our users.
  2. Data Privacy: Rest assured that Okuru does not store any credit card or sensitive personal information beyond the essentials—your name and email address and mobile number. We prioritize your privacy and adhere to strict data protection practices.
  3. PayPal’s Role: When you make a purchase, PayPal becomes the custodian of your bank or credit card details. Their robust security protocols safeguard this information.
  4. Buyer Protection: PayPal offers an additional layer of security through its buyer protection program. In the unfortunate event of a fraudulent transaction, PayPal conducts thorough verification and reimburses affected users.
  5. Your Peace of Mind: Your personal banking details are as secure as the measures provided by PayPal. We encourage you to use PayPal for peace of mind during your transactions.
  6. Okuru’s Stance: Okuru remains committed to transparency and trust. We do not store or retain any banking information from our customers.
  7. Consumer Protection: Okuru Pty Ltd is an Australian registered company governed by consumer protection legislation. We take pride in maintaining the highest standards of integrity.

Should you have any further inquiries or require assistance, feel free to reach out to our dedicated customer support team at customer.care@okuru.app

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